Don't it just make you smile.
I got an email from Amazon this morning telling me I had an order. They do that frequently for one or two books but I clicked on it to find out what smashingly large order we had this time.
But what I got was a long agreement I had to agree to so they could "upgrade" our account. By now I was wondering if it really was from Amazon because it was all so bananas. But then Amazon is often bizarre. If I have a problem and contact them I may get back something which says I should go to FAQs for the answer. We all know how useful FAQs and Help are!
By now I am wondering if what this is is a pfish. So I go back and take my usual route to our Advantage account. Same problems. So I slogged on through what looked very much like a form for people setting up a first time account. But I went on and entered all the information they already had. I was wondering if they needed some additional specific information why they didn't just ask for it with a form which was labeled in an appropriate fashion.
Anyway, on I went until I get to the account number for the bank account for the electronic transfer. The box will accept no numbers no matter what I try. I'm completely blocked. But I also notice that the next box asks for the 9 digit routing number for my bank. My bank now uses a 10 digit routing number for incoming transfers so 9 digits is useless.
"Technical problem?" they ask at the bottom of this useless form I have now wasted time on. So I click on contact us and decline to go to FAQs. I went back to my address book and sent my email to them from there. I can't wait to see how long it takes to get a response and whether it is of any use. I'm glad I'm not paying someone else to deal with them or I wouldn't bother. But then I wonder why I bother period.
I got an email from Amazon this morning telling me I had an order. They do that frequently for one or two books but I clicked on it to find out what smashingly large order we had this time.
But what I got was a long agreement I had to agree to so they could "upgrade" our account. By now I was wondering if it really was from Amazon because it was all so bananas. But then Amazon is often bizarre. If I have a problem and contact them I may get back something which says I should go to FAQs for the answer. We all know how useful FAQs and Help are!
By now I am wondering if what this is is a pfish. So I go back and take my usual route to our Advantage account. Same problems. So I slogged on through what looked very much like a form for people setting up a first time account. But I went on and entered all the information they already had. I was wondering if they needed some additional specific information why they didn't just ask for it with a form which was labeled in an appropriate fashion.
Anyway, on I went until I get to the account number for the bank account for the electronic transfer. The box will accept no numbers no matter what I try. I'm completely blocked. But I also notice that the next box asks for the 9 digit routing number for my bank. My bank now uses a 10 digit routing number for incoming transfers so 9 digits is useless.
"Technical problem?" they ask at the bottom of this useless form I have now wasted time on. So I click on contact us and decline to go to FAQs. I went back to my address book and sent my email to them from there. I can't wait to see how long it takes to get a response and whether it is of any use. I'm glad I'm not paying someone else to deal with them or I wouldn't bother. But then I wonder why I bother period.
posted by Roger | 9:50 AM
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